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Outsource Control & Information Room, cont...

Flexibility and core requirements
Mobile Supervisors doubling up as Controllers or Operations Managers being awoken in the middle of the night is no longer acceptable to today’s demanding client base, if indeed it ever was! GalliNet’s Outsource Control Solution will provide you with a highly cost-effective service, including the following key items: -

• Client controlled input of staff rosters, new assignments & staff via a secure web connection from any PC and live officer booking on status to your smart phone or PDA.
• Recording of all on/off duty and check calls
• Client defined incident escalation procedure for missed call events
• Receiving and passing of alarm activations
• Maintenance of a comprehensive real-time incident log instantly available via a secure web connection
• Daily / Weekly Management analysis reports on demand via secure web connection