Change Log

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Change Log

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Change Log




Broadcast Duties. Duties can now be broadcast to your workforce as available allowing them to register their interest in working by viewing a list of duties.

oSchedulers can then select from all qualifying responses and allocate employees accordingly.

oDuties can be broadcast individually or in bulk, to specific employees or groups as required.

oNotifications are sent to employees when allocated.

Enhanced WorkMonitor in TelMe

oSupervisors and Managers now have access to greater options when using WorkMonitor in the field.

oDuty times and employee allocations can all be changed out in the field allowing for far easier management of schedules.    



New Screen -> Scheduled Reports Admin which allows reports to now be assigned to other users and for reports to be delivered in either Excel, Word in different file formats

When saving a Structured Escalation a warning message will now display if the contract for that premises does not have a Public Holiday Schedule Set.

Scheduled Reports Screen -> Changed to show report format and frequency.

TelMe: Pin info is now returned for employee lookups

TelMe / PeopleHours Admin - Duty state view and Duty Confirmed state update

Duty type colour and is work info sent to TelMe and presented in the schedule view.




Scheduled Reports Screen -> Changed to show report format, report frequency and Delete button moved to the right to match with the 'Modify' button

New Screen -> Scheduled Reports Admin, Allows reports to now be assigned to other users and for reports to be in different file formats

When saving a PH Structured Escalation a warning message will display to the user if the contract for that premises does not have a Public Holiday Schedule Set




Action tags added to PeoplePatrol

Digital ID Card added to TelMe

Structured Escalations now include specific Public Holidays

Branch logo - for TelMe ID cards and potential addition to reports

Branch SMTP settings - to allow sending of email through your own mailserver.

New Filters added to CallTaker Monitor screen




TelMe web service - Action tag info now part of returned patrol/tag info

TelMe View ID Card feature added

Patrol Tag actions feature added

Structured Escalations - Public Holidays included

Push DB logging Push transactions

Branch logo upload feature added

Branch SMTP feature settings added

New Filters added to CallTaker Monitor screen

Lcation Post details screen - Delete button removed


Bug Fixes:

Fix for WorkMonitor Take Call push notification: Now responds with Duty TakeCall instead of Duty Unallocate

Duty Call info window: Actual has been renamed to PeopleHours

Overall UI cleanups, columns and indexes in line etc - Reports -> Reports (Columns widened for Branches, Employees + Customers)

WMView Admin screen

onow has a filter for premises by branch. Customers & Premises can be filtered by 'active only' checkbox,

obug which caused items to show in both 'in' and 'not in' columns fixed

onow has a filter for Premises by branch, customers and premises can be filtered by active only checkbox

SIA Web Service will now send error emails

Correct error message now shown when changing a users password not using the required characters

Schedule Locations escalations tab now hidden with both the View and Update functions are turned off. Previously the tab was hidden when either was turned off.




Notes field added to Vetting screen in PeopleVet

New description field added to Key Register and all fields now editable and fully audited.

Functionality added to PeoplePatrol Tag Manager Screen to simplify management of tags. Additional filters also added.

New Report filter available to run reports by Event Type

Now able to enter a negative rate greater than -25 in PB Rules

Select button on Contacts grid moved to left of table so now not hidden

Structured escalations page redesigned

Tabs shown for Employee data now show the whole label content

Location Data: Notification screen no longer truncating the table views

List Boxes on Administration: User Roles and reports now expanded to show full text

Reset Password screen layout brought in to line with current security standards

Location Data: Posts display order now allows value > 99


Bug fixes

Issue when changing the frequency of a scheduled report resolved

Occasional Error displayed when user are in excess of the license resolved

TelMe controls on Employee page now displayed correctly

All PB Rates now removed when Duty with Easy PayBill is deleted.

Employee message options on Employee Details screen reworked

Unwanted Duty Unallocated TelMe Push Messages resolved

Administration: Organisation: TelMe updated to ensure that an Schedule view Range option (Days/Weeks/Moths) is selected.

Duty info Calls tab now showing meaningful data when call has been taken by TelMe

Issue with clashing text on documents screen where text length exceeded the display width resolved.

Easy PayBill now working correctly for billing only event types

Documents screens – warning text re storage now does not overlay the transaction messages when documents are uploaded.

Patrol Escalation screen now displayed

Email validation now added to all email fields to prevent bad user entries.





Upgraded user security settings to allow stronger password requirements, minimum characters, minimum special characters (not alphanumeric), and password expiry and retention settings.

Added auditing for all vetting tables.

Allow negative values in EasyPayBill.

When creating a new document type, the user must now select location/employee.

Date picker now applied to all date fields.

Added CSV and Formatted XLS export options to report viewer.

Employee Additional details screen is now audited.

Employee vetting functions now audited.

Where the screens display last modified by it now also show last modified at.

Where a user has Document View only permissions they can no longer upload files.

TelMe Duty calls now capturing the device time when the call was sent and the PH server time when received. This data has been added to the Calls tab in the Duty Info wizard.

Field description on the Schedule: Location Data: Post screen Geo-fence section changed from Enter Postcode to Enter FULL address.

In the schedule grid, text changed from 'Scheduled x' to 'X patrols'.

TelMe Duty Call, the option to disable the ‘hidden’ Post post window for taking calls has now been added as an option on the TelMe admin page.

Text on Location Qualification screen changed to - Select a Contract, then select a Post to view and edit its qualifications. Checking All Posts BEFORE adding a qualification will add the qualification to all posts.


Bug Fixes

Structured Escalations now accepts schedules that span midnight.

An error caused when changing an existing scheduled report job is resolved.

An issue where some duty type colours were not being displayed is resolved.

Location/Employee search screens updated to show SIN/PIN correctly and the correct number of digits.

User is now forced to select a duty type when creating duties.

User can no longer exceed the database field limits when entering the recipient list for schedule reports.

The duty ‘state’ is now shown correctly for deleted duties.

Deleted duties and duty colours now shown correctly on the All Employee by Day view.

Fixed an issue where the move function was not working correctly is some cases.

Schedule Report screen tab order has been fixed.

Document upload now prevents users from uploading exe files where the file extension had been changed.

TelMe patrol now sends geo-location data when tags are read.

TelMe users are now able to respond to Yes/No messages.

An issue causing TelMe users to be disabled in Scheduling is resolved.

Users are now longer able to see or amend system PBRules (those used for EasyPayBill).

Ad-Hoc Patrol rates now being applied correctly.

Location search on Patrol now working correctly.

When creating a new employee record after selecting an existing employee, the previous employee is no longer selected in the employee list.

When selecting All posts on the Schedule: Location Data Qualifications screen, the existing qualification for the location posts are no longer deleted.



Branch level Duty Call Post Window enable/disable added



Implemented Password Configuration on a company level. Users can now configure the amount of characters required, the amount of special characters required, and when passwords expire.



Implemented a report filter for Patrol.

Implemented Bill Groups and its report filter for both Filter Patrol Premises, Filter Premises, and Filter Invoice.



Users can now create structured escalations.

A default escalation type can now be assigned to an incident type.



'Patrol only' mode added to branch level TelMe admin as the 'TelMe functions active' check box



Branch level additions, Manager mode, and Employee and Location lookups for Supervisor and Manager

Employee level additions of the above

TelMe webservice level of Employee lookup in Supervisor and Manager modes. Info is editable in Manager mode



TelMe Admin: Added branch level Schedule date time range view restriction



Added a new report filter for finance reports



Holiday info can now be enabled / disabled by branch admin



Added a "View All Employees" view for schedule to allow user to see all employees and the scheduled event for the week.



Fixed an issue preventing users from downloading documents with more than one period in the file name.

Fixed the state issue on the TelMe messaging page. The page should now load messages without users having to force a state change.



Duty info is now refreshed when opening an incident.

Fixed the ByFilter format issue. The page now loads the date format from tblSettings before parsing any dates.

Added the MyWorkWear banner to the EmployeeEquipment page.

tblGeoFence is now audited.

Added CheckWithoutRecalc to the Duty Checker to cater for the new AutoGenerate service requirements.

Background Autogenerate service

Changed the SaveDuties page to allow users to save and notify when confirming a duty.

Changed the Recurring Patrol tab to display time in the 24 hour format.

Altered the width of all qualification listboxes on qualification related pages.



Introduction of Easy Pay Bill

Standard date picker now used for the majority of date fields

Vetting updated to make it more robust (Phase 2)

Vetting Monitor

Introduction of Multi DB Vetting functionality

Added additional fields to Employee uniform sizes, Dress and Glove

Added note box on Administration: Security:User screen


Bug Fixes

Corrected issue with Send SMS button not being displayed in incident wizard when function is allowed

Corrected issues with Copy Contract functionality

Document upload process made more robust

Corrected issue where PB terms rate change not applied at midnight


TelMe Related changes

Recover password function corrected

Employee Uniform sizes now available.  User changeable

Create Incident duty screen



Enhanced error responses for the ban functionality in employee premises. Bans can no longer overlap.

Users now have the ability to toggle between active and inactive records in Vetting.

Fixed a validation problem on the reference types page.

When a user record is deleted, all references to the record are deleted also.

Vetting Monitor has been implemented.




Included within this release were the following changes / additional features.


Document file storage / linking for employee and location records allowing files in various formats to uploaded, stored and retrieved from within PeopleHours™. (An addition to the TelMe module)


MultiDB WorkMonitor fix to cater for a single database losing connection or otherwise failing. This fix will allow monitoring of all other live or active databases to continue uninterrupted in the event of system failure.


CallTaker synchronisation to resolve un-necessary outbound calls (full fix will require a new version of CallTaker to be applied also : to follow)


Notes tab added to Employee and Location data.(Restricted use, contact customer support to enable)


Notes tab in location data available in Incident wizard (Restricted use, contact customer support to enable)


Change to module selection screen to show disabled new options currently in development


Scheduled report files generated by the automatic report feature in TelMe are now appended with the date to prevent overwriting for local client storage.


On screen codes added to WorkMonitor to detail overdue action settings applied in Time Capture.


Updated messaging functions.


Dynamic column sizing applied to schedule view grid to optimise viewing experience on smaller screens, smart phones, tablets etc.


Push notification service (disabled) in readiness for additional TelMe features and Patrol Management services for PeoplePatrol™ & PeopleVet™.


This help manual is currently being updated to reflect changes to the latest software version