Deleting Reason Descriptions

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Deleting Reason Descriptions

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Open the Administration application.

Select the Static Data tab on the left of the window.

Select the Reasons tab displayed at the top of the window.  

Select the reason to be deleted from the All Reasons list.

The application will now display the Description and Short Desc.for the selected reason in the fields below.

Click on the Delete button above the All Reasons list.  

If the reason you wish to delete has been used within the application, you will not be able to delete it and the application will display the following message:

‘The Reason cannot be deleted because it is already in use’

 

Reasons

Reasons