PeopleHours User Manual

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• Introduction
• PeopleHours User Manual
  • Logging On to PeopleHours
    • Inactivity Timeout
    • Navigating between Applications
    • Usage License Control
  • Administration Data Setup & Maintenance
    • Security: Users
      • Adding Users
      • Maintaining Users
      • Deleting Users
      • Making a user Inactive or active
      • Concurrent User Logons
      • Changing a user password
    • Security: Roles
      • Application Security Functions
      • Security: User Roles
      • Adding a Role
    • Security: Reports
      • Adding a Report to a Role
      • Removing a Report from a Role
    • Security: Logon Message
    • Security: Password Configuration
    • Organisation: Branches
      • Adding Branches
      • Maintaining Branches
      • Schedule Locking in Branches
      • Deleting Branches
      • Branch Contacts
      • Branch Logo
      • Email Settings
    • Organisation: Notifiees
      • Adding Notifiees
      • Ammending Notifiees
    • Organisation: WorkMonitor Views
      • Adding a WorkMonitor View
      • Modifying a WorkMonitor View
      • Deleting a WorkMonitor View
    • Organisation: Outsource Control
      • Activate or desctivate Outsourced Control
    • Organisation: TelMe
    • Pay and Bill: PBCodes
      • Adding PBCodes
      • Modifying PBCodes
      • Deleting PBCodes
      • Pay & Bill PB Code Examples
        • PBCode/Rule Example - Public Holiday Pay Uplift
        • PBCode/Rule Example – Billing
        • PBCode/Rule Example - Pay
    • Pay and Bill: PBRules
      • Adding PBRules
      • Maintaining PBRules
      • Deleting PBRules
    • Pay and Bill: Terms
      • Adding New Terms
      • Adding Terms Record
      • Modifying the Current Terms Record
      • Deleting Terms Record
      • Deleting Terms
    • Pay and Bill: Public Holidays
      • Adding Public Holidays Schedules
      • Adding Public Holidays Dates
      • Modifying Public Holiday Dates
      • Deleting Public Holiday Dates
    • Pay and Bill: Recalculation
      • Using the Recalculation window
    • Pay and Bill: Easy PayBill
    • Static Data: Customers
      • Adding Customers
      • Modifying Customers
      • Deleting Customers
    • Static Data: Qualifications
      • Adding Qualifications
      • Maintaining Qualifications
      • Deleting Qualifications
      • SIA Qualifications
    • Static Data: Event Types
      • Adding Event Types
      • Amending Event Types
      • Deleting / Disabling Event Types
    • Static Data: Equipment Types
      • Adding Equipment Types
      • Amending Equipment Types
      • Deleting Equipment Types
    • Static Data: Reasons
      • Creating Reason Combinations
      • Maintaining Reason Combinations
      • Deleting Reason Combinations
      • Creating Reason Descriptions
      • Maintaining Reason Descriptions
      • Deleting Reason Descriptions
    • Static Data: Counties
      • Adding Counties
      • Maintaining Counties
      • Deleting Counties
    • Static Data: CT Messages (CallTaker Messages)
      • Adding CallTaker Messages
      • Modifying CallTaker Messages
      • Deleting CallTaker Messages
      • Employee Using CT Message
    • Static Data: Incidents
      • Adding Incident Types
      • Modifying Incident Types
      • Deleting Incident Types
    • Static Data: Pay Groups
      • Adding Pay Groups
      • Amending Pay Groups
      • Deleting Pay Groups
    • Static Data: Bill Groups
      • Adding Bill Groups
      • Amending Bill Groups
      • Deleting Bill Groups
    • Static Data: HR Lists
      • Adding HR List Questions
      • Deleting HR List Questions
    • Static Data: Document Types
      • Adding Document Types
      • Modifying Document Types
      • Deleting Document Types
  • Schedule Application
    • Schedule Main Window
    • Active Only Option
    • Employee Data
      • Add New Employees
        • Employee Details
        • Employee Service
        • Employee HR
        • Employee Holidays
        • Employee Sickness
        • Employee Terms
        • Employee Qualifications
        • Employee Locations
        • Employee Equipment
        • Employee Additional Details
      • Amending Employee Data
      • Deleting Employees and Related Data
      • Searching for an Employee
    • Location Data
      • Setting Up a New Location
        • New Location Details
        • Escalation
          • Add Escalation / Details Information
          • Change/Delete Escalation / Details Information
        • Contracts
        • Posts
        • Qualifications
        • Time Capture
          • Auto Take Book Ons & Book Offs
          • Multi-Take Check Calls
          • CT-Out Automated Outbound Calls
          • Employee Create (CT Create)
        • Notifications
        • Additional Data
      • Amending Existing Location
      • Deleting Existing Location
    • Schedule Data
      • By Location View
      • By Week Down View
      • By Week Across View
      • Schedule Data: By Location - Date Navigation
      • Schedule Data: By Location – Selecting Cells
      • By Employee View
        • By Employee: Date Navigation
      • By Filter View
      • Active Search using Employee and Location Lists
      • Public Holidays Display in Schedule
      • Creating Diary Events without Employees By Location
      • Creating Diary Events with Employees By Location
      • Creating Diary Events By Employee
      • Allocating Employees to Unallocated Diary Events – By Location
      • Using List Suitable Employee
      • Recurring Events
        • Creating Recurring Events - Existing Events
        • Creating Recurring Events – No Existing Events
        • Amending Recurring Events
        • AutoCreate Duties
        • Auto Generate Duties
      • Using the Confirm Function
      • Using the Finish Event Function
      • Cross Branch Scheduling
        • List Suitable Employee & Cross Branch Scheduling
      • Creating Employee Events e.g. Holiday/Sickness
      • Changing Diary Events Times
      • Changing Employee Allocated to Diary Event(s)
    • Diary Events
      • Creating a Diary Event
      • Unallocate (Remove) Employee from Diary Event/s
      • Moving Diary Events
      • Delete Diary Event
      • Viewing Diary Event Information
      • Approving Events
        • Approving Using By Location / By Employee View
        • Approving Using By Filter View
      • Creating Events for use with Jobs
        • Adding Jobs to Events
          • Viewing Jobs by Location
          • Viewing Jobs by Event
          • Changing Times for an Event with Jobs
          • Changing Time of a Job within an Event
          • Deleting an Event with Jobs
          • Deleting Jobs from an Event
          • Deleting Modifying Jobs from the parent Location
  • Messaging Functions
    • Employee Message Settings
      • Send Message from Employee Details
      • Send Message from WorkMonitor
    • Incident Messaging
  • Work Monitor
    • CLI Behaviour
    • Manually Taking a Call
    • Changing an Assigned Employee
    • List Suitable Employee
    • Change Event or Duty Times
    • Using the Confirm Function
    • Delete Event
    • View Event Information by Location
    • View Event Information by Employee
    • Refreshing Call Data
    • Mobile Work Monitor
    • Incidents
      • Sending CallTaker Messages
      • Creating Incidents in WorkMonitor
      • Incidents for Calls displayed in WorkMonitor
      • Incidents for a Location
      • Incidents for an Employee
      • Incidents for a Location and an Employee
      • Incidents NOT Attached to a Location or an Employee
      • Viewing Active Incidents in WorkMonitor
      • Incident Reminders
  • CallTaker-IO
    • Geo-Fencing
  • Reports
    • Using the Reports Application
    • Reports Application and Recalculation
    • Schedule Reports
  • Document Standards
    • Mandatory Fields
    • UK Address Post Codes
    • Save and New
    • Drop Down Lists
    • Text Standards
• PeopleVet User Manual
  • Navigating between Applications
  • Vetting Details
  • Administration Data Setup & Maintenance PV
    • PeopleVet: Reference Types PV
      • Adding Reference Types PV
      • Modifying Reference Types PV
      • Deleting Reference Types PV
    • PeopleVet: Document Types PV
      • Adding Document Types PV
      • Modifying Document Types PV
      • Deleting Document Types PV
• PeoplePatrol User Manual
  • Navigating between Applications
  • Patrol Learn Mode
  • Patrol Data 
    • Create a Single Ad-Hoc Patrol
    • Create Multiple Ad-Hoc Patrols
    • Create Multiple Recurring Patrols
    • Create Single Recurring Patrols
  • Location Data (Patrol)
    • Patrol Escalation
    • Patrol Contracts
    • Patrol Types
      • Creating Patrol Types
      • Changing Patrol Types
      • Deleting Patrol Types
  • Employee Data (Patrol)
  • Tag Monitor
  • Tag Manager
• TelMe Administrators User Manual
  • Broadcast Duties
    • Broadcast Available Single Duty
    • Broadcast Checking Employee Responses
  • TelMe Administration Options
    • Web Links
    • Employee Access – Name & PIN
    • Employee Access – User Passwords
  • Employee Message Functions
    • Message Controls
    • Creating a New Message to a Single Employee
    • Creating a New Message to a Single Location
    • Creating a New Message for all employees in a Branch
    • Viewing and Deleting Sent Messages
  • Reports and Scheduling
    • Usage Reports
  • Documents
    • Uploading a Document
    • Modifying a Document
    • Deleting a Document
    • Downloading a Document
    • View File History
    • Allowed File Formats
    • Document Reports
    • Special Documents
• Change Log
• Current Known Issues - Bug Reports
• Browser Pop Up Blockers
• Customer Support
• Legal Information / Contracts
  • General Conditions of Contract, all Services.
  • Gallinet TelMe terms and conditions

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