Help Centre
Instructional How2 guides for the most commonly asked questions are available below, most are adobe PDF files, Adobe's free reader is available here
Either click the link to open within your browsers window or right-click and select "save target as..." to save a copy to your PC's hard disk.
How2 files are brief instruction sheets normally no longer than 1 or 2 pages in length that provide simple to follow instruction to allow users to apply the most common changes to the system.
- How2 add a duty and employee
- How2 add an employee to an existing duty
- How2 add a new employee to the system
- How2 change the allocated employee of the time of a duty
- How2 create recurring events / duties
- How2 enable pop-ups to be used on your PC
- How2 set multi-man check calls on an assignment
- How2 enable and set TXT or SMS notification services
- How2 view audit information for a specific duty
GL Forms are used to advise the control room of changes to existing employees and assignments or to register new ones to the system.
(Note: Completed forms should be mailed to control@gallinet.com or faxed to 01384-237 679)
- Form GL03 - This form to be used to advise control of a new employee
- Form GL02 - This form to be used to advise control of a new assignment (Completed example)
- Form PH01 - This proforma document is a handy instruction sheet for issue to officers that details how2 use the check call system
Full user manual and release notes
- Complete User Guide - Note, the full manual is a large file and it is recommended that it be saved to disk rather than opened in a web page. Users are also advised that this is the full technical manual and as such it contains many sections that do not relate to normal client usage of the system.
- Release Notes - detailes recent changes and updates to the system.